Kang Nam Labor Law Firm

Article 26 (Grievance Handling Committee): Every business or workplace shall have a grievance handling committee to hear and handle workers' grievances: Provided, That this shall not apply to business or a workplace employing less than 30 persons on a regular basis.

[This Article Wholly Amended by Act No. 8815, Dec. 27, 2007]

Article 7 (Procedure for Handling Grievances): If an employee has a grievance, he/she may report thereon to a grievance-handling member under Article 26 of the Act (hereinafter referred to as "grievance-handling member") verbally or in writing. In such cases, the grievance-handling member who receives such report shall handle it without delay.

Article 27 (Composition of Grievance Handling Committee and Term of Office): (1) A grievance handling committee shall be composed of not more than three members representing labor and management, and for business or a workplace where a council is established, the council shall elect such members from among its members and for business or a workplace where no council is established, the employer shall commission them.

(2) Article 8 stipulating the term of office of council members shall apply mutatis mutandis to the term of office of grievance handling committee members.

[This Article Wholly Amended by Act No. 8815, Dec. 27, 2007]

Article 8 (Status and Treatment of Grievance-Handling Members): (1) Each grievance-handling member shall serve on a non-standing and no-remuneration basis.

(2) No employer shall give any disadvantage to any grievance-handling member in relation to the latter’s performance of functions as such.

(3) The time spent by any grievance-handling member for consultation on and handling of grievances shall be deemed time spent for work.

Article 28 (Grievance Handling): (1) Upon hearing from a worker about grievances, a grievance handling committee shall notify the worker concerned of the contents of any measure taken and other results of handling within ten days from the date of hearing.

(2) Any matter shall, if deemed difficult for a grievance handling committee to deal with, be referred to a council for settlement through consultation.

[This Article Wholly Amended by Act No. 8815, Dec. 27, 2007]

Article 9 (Keeping of Ledger): Each grievance-handling member shall prepare and keep a ledger related to the receipt and handling of grievances and preserve it for one year.