[Case Study 2]
A Case of Recovery of Infringed Managerial Rights through Collective Bargaining
1. Outline of Major Events
A labor union of civil employees employed by a certain autonomous local government (hereinafter referred to as “the employer”) was established ten years ago, and had obtained rights for its members by getting involved in managerial rights issues and expanded paid union time through collective agreements. The employer could not operate its workforce efficiently due to the labor union’s involvement in managerial rights issues, and had also been gradually handicapped in its work performance, due to an excessive amount of paid union time. The existing collective agreement expired in April 2008, and under the above-mentioned circumstances, the labor union and the employer had been unable to renew the collective agreement despite repeated attempts at collective bargaining in ten meetings. The employer, therefore, commissioned me with negotiating authority in March 2009, asking me to remove the union’s infringement of the employer’s managerial rights, and reduce the labor union’s excessive amount of paid union time. As a labor attorney, I implemented 24 collective bargaining meetings with the labor union between March and October 2009. Due to the sincerity of the negotiations, the employer has recovered the infringed managerial rights in the new collective agreement, and the number of hours of paid union time has been cut in half. Of course, in return for this, the employer improved working conditions: extending retirement age, increasing the health checkup subsidy, introducing interim severance pay, etc. Finally, we concluded negotiations with a collective agreement, which included mutual gain.
2. Collective Bargaining Summary
1) The employer gave a draft proposal of a collective agreement to the labor union (Feb. 17, 2009)
2) 1st & 2nd collective bargaining sessions on March 11th and March 19th
- The labor union did not recognize the company’s labor attorney as the employer’s negotiating representative.
3) 3rd ~ 7th collective bargaining sessions on April 1st, April 15th, April 24th, and April 29th
- The labor union did not respond to the employer’s proposed collective agreement draft, but instead requested collective bargaining on wages first.
4) 8th collective bargaining session on May 6th
- The labor union unilaterally declared an industrial dispute, held a press conference and announced a strike against the employer on the morning of May 13th.
5) The employer informed the labor union of the cancellation of the collective agreement on the afternoon of May 13, 2009, effective 6 months later on November 13th.
6) The labor union applied for mediation of the industrial dispute from the Labor Relations Commission, but both sides rejected the mediators’ draft proposal (May 20th~29th)
7) After negotiations broke down, the labor union held more than 50 demonstrations in front of City Hall from May to October.
8) The labor union requested a meeting with the mayor and met with the relevant director on June 10th.
- Both parties agreed to resume practical collective bargaining.
9) 9th collective bargaining session on June 17th
The union held a sit-in strike demanding at least three collective bargaining meetings a week.
10) 10th collective bargaining on June 24th
- Both parties agreed on one collective bargaining session per week, and the labor union began responding to the employer’s initial draft.
11) 11th ~ 21st collective bargaining sessions (June 1st ~ September 24th)
- The union agreed to most articles in the employer’s draft, excluding certain controversial issues regarding managerial rights, disciplinary action, full-time union officials, etc.
12) 22nd & 23rd collective bargaining sessions on September 30th and October 14th
- The labor union compromised greatly by proposing a collective agreement very similar to the employer’s original draft agreement.
13) Both parties agreed on the new collective agreement and held a signing ceremony on October 30th, 2009.
3. Background to the Employer’s Cancellation of the Collective Agreement
1) The labor union’s perspective
(1) The original collective agreement had a provision where the collective agreement would continue to be effective even upon expiration, as long as negotiations were taking place. Another provision allowed for automatic renewal of the collective agreement, as long as neither party requested a revision of the current collective agreement. Therefore, due to these provisions, the labor union felt it did not have to respond to the employer’s proposed collective agreement, which it felt was significantly disadvantageous compared to the existing collective agreement.
(2) The labor union was unwilling to give up the original collective agreement because it represented the rights they had acquired during their 10 year struggle against the employer.
2) The employer’s perspective
(1) The original collective agreement was effective for two years and when that period expired, it was no longer valid.
(2) The employer explained that it is not seeking to unfavorably revise current working conditions, but to recover its infringed-upon managerial rights, which are fundamental rights of the employer.
(3) Although the employer had held negotiations with the labor union 8 times, the labor union did not respond to the employer’s draft at all, so the employer decided to cancel the collective agreement in order to start practical neg
otiations on the proposal.
4. Details of Recovered Managerial Rights
1) Revision of provisions requiring consultation with, and agreement from the labor union
(1) Establishment or revision of regulations
- Previous: When the employer intended to establish, revise or abolish regulations and rules related to labor union members, including the rules of employment, the employer had to consult the labor union in advance.
- Revised: This provision has been replaced with Article 94 (Procedures for Preparation of and Amendment to Rules of Employment) of the Labor Standards Act.
(2) Restriction on hiring irregular employees (like daily workers)
- Previous: When the employer intended to hire irregular employees, the employer had to consult the labor union in advance concerning the necessity for employment, employment period, number of workers, and positions.
- Revised: In principle, the employer shall not use irregular employees (like daily workers) on jobs that labor union members are engaged in.
(3) Introduction of new technology
- Previous: The employer had to provide all information related to new technology to the labor union and could introduce it only after consultation with the labor union.
- Revised: When the employer intends to introduce new technology or change current technology, the employer shall provide relevant information in advance to the labor union.
(4) Outsourcing or subcontracting
- Previous: The employer shall determine whether outsourcing or subcontracting is necessary through advance negotiations with the labor union.
- Revised: When there is a change in employment relations or working conditions, the employer shall listen to the opinions of the labor union.
2) Revision of disciplinary provisions
(1) Severity of disciplinary punishment
- Previous: The types of disciplinary punishment were based upon the number of times an employee behaved inappropriately. (For example, disciplinary dismissal was only possible if a person used violence against his/her superior three times.)
→ This means that the employer could not dismiss a violent union employee until he/she was violent toward his/her superior three times. This article infringed on the employer’s rights to bring about justifiable disciplinary action.
- Revised: The type of disciplinary punishment is determined by the severity of the violation and the degree of negligence. The previous provision, ‘number of times an employee behaves inappropriately’ was deleted.
(2) Composition of the disciplinary action committee
- Previous: The disciplinary action committee consisted of five members: three managers representing the employer and two representatives for the union members. Decisions were made by an affirmative vote of a majority of the members present at a meeting where a majority of all members are present.
→ As it was very difficult to get all the required people for a disciplinary action committee to discipline a union member who violated the rules, the employer often could not put together a disciplinary action committee when it was necessary. I persuaded the labor union that what they really wanted was a fair disciplinary process, not to interfere with that process taking place.
- Revised: The disciplinary action committee shall be composed of three persons designated by the employer, who shall provide an observer the opportunity to state his/her opinion, and will guarantee his/her presence at the disciplinary committee meeting until the final decision-making time. If the observer’s presence is not allowed, any disciplinary decisions are null and void.
3) Revision of other unreasonable provisions
(1) Reduction of the number of full-time union officials and paid union time
- Previous: Two full-time union officials (for 230 union members) were permitted, and 4 hours per day (88 hours per month) were allowed as paid union time for branch representatives of the labor union.
- Revised: The number of full-time union officials was reduced to one, and paid union time for branch representatives was reduced to 8 hours per week.
(2) Deletion of detailed provisions related to the Labor-Management Council
- Previous: There were separate provisions for the Labor-Management Council in the collective agreement: [Labor-Management Council], [Matters to be Reported], [Matters Subject to Consultation], [Matters Subject to Council Resolution], [Provision of Business Data], and [Effect of Matters Subject to Council Resolution]
→ As the detailed provisions of the Labor-Management Council are stipulated in the collective bargaining agreement, the labor union can request collective bargaining every quarter and the company had to provide it.
- Revised: all provisions of the Labor-Management Council, except one, [Composition and Operation of the Labor-Management Council], have been deleted from the collective agreement.
(3) Obligation to respond to collective bargaining requests
- Previous: ‘When one party requests collective bargaining, the other party shall respond to that demand.’
→ Both parties have a duty to keep the peace during the effective period stipulated in the collective agreement, but the “Obligation to respond to collective bargaining requests” can nullify this duty.
- Revised: Added ‘demands for collective bargaining can only be made within three months of the collective agreement expiry date.’
5. Background to the Union’s Compromise and Evaluation of the Collective Bargaining Process
1) Background to the labor union’s compromise
(1) The employer’s consistency in explaining the purpose behind its desire for a new collective agreement
The employer consistently explained that the desire for a new collective agreement was not to worsen existing working conditions, but to recover managerial rights that were being infringed upon in the existing collective agreement. The labor union gradually tried to find a compromise, because otherwise it would lose all acquired contractual rights once the collective agreement expired. Under the circumstances, the labor union faced significant loss if it allowed the collective agreement to expire, so it accepted most provisions of the employer’s proposed collective agreement just before termination of the previous collective agreement.
(2) The employer’s consistency in exhibiting reliability during collective bargaining
During the weekly negotiations, the employer consistently exhibited good faith and sincerity, rotating the meeting places of both parties. Also, the umbrella labor union did not significantly interfere with the negotiations thanks to a long time confidence that had developed between the labor union and the employer.
(3) The labor union’s inability to effect changes with protests
After mediation of the industrial dispute broke down, the labor union staged more than 50 protests in front of City Hall, but the employer consistently refused to respond to their demands, so the labor union’s collective actions did not bring about their expected result.
2) Evaluation of the collective bargaining process
This collective bargaining agreement was remarkable in that it marks a break from the existing practice of an employer unilaterally giving in to a labor union’s demands. The employer was able to recover managerial rights infringed upon by the previous collective agreement, by negotiating sincerely with the labor union, and the labor union was also able to acquire practical gains. Therefore, these negotiations have helped both parties to avoid the existing pattern of confrontation and combative working relations, and instead build up a mutually complementary and cooperative relationship.
[Case Study 3]
Evaluation of a Collective Bargaining Agreement between a Janitors’ Labor Union and the University Employer
1. Introduction (Summary)
On May 27, 2014, a signing ceremony was held for a collective bargaining agreement between a certain university (hereinafter referred to as “the University”) and the University janitors’ labor union (hereinafter referred to as “the Labor Union”). As representatives of both the Labor Union and the University management signed the collective agreement, it marked an end to the labor disputes that had continued for more than a year and established a new employment relationship. In this article, I would like to review the content of the collective agreement, and the reasons why it took such a long time, in the anticipation of some lessons against making the same mistakes in the next collective bargaining sessions.
In July 2013 when the University had difficulty negotiating with the newly established Labor Union, it gave this labor attorney authority to negotiate on its behalf. The University janitorial staff were employed as regular employees from an outsourcing company on March 1, 2013. The University and the Labor Union began collective bargaining at the time, but this devolved into labor disputes that involved the Labor Commission until May 2013. The University explained to this labor attorney that since there were no items the two parties could agree on, I could start the collective bargaining from the beginning. After drafting and obtaining University approval for a counter-proposal to the Labor Union’s collective agreement proposal (80 articles), I was ready for collective bargaining.
The two parties’ negotiating teams began their bargaining sessions on July 16, 2013. The Labor Union’s negotiating team was composed of seven persons: two union officers from the umbrella union (the Seoul and Gyeonggi branch of the Korean Public & Social Services and Translation Workers’ Union), three union officers from the janitor’s union, and two observers from the building management team (outsourced workers at that time). The University negotiating team consisted of three persons: this labor attorney as the chief negotiator, a team leader in charge of general affairs, and the staff member responsible for managing the cleaning services on campus. During the first negotiating session, when the University team submitted the counter-proposal to the Labor Union, the Labor Union showed in the collective bargaining minutes that the previous University bargaining representative had already agreed to 50 of the 80 items. The previous University representative who was in charge of cleaning services explained that he had just signed the meeting minutes without approval from his superiors as the Labor Union had assured him that the meeting minutes could change at a later time. This labor attorney then told the Labor Union that the meeting minutes that the previous University representative had signed were of agreements that the University could never accept, and any agreements made were mistakes by the staff member who had signed the minutes. I then requested that the meeting minutes be officially determined as void.
For this action, the Labor Union filed a complaint with the Labor Office against the University president, the general manager, a team leader in charge of general affairs, and the new chief negotiator (this labor attorney) for unfair labor practice in early August 2013. The Labor Union took several actions in protest including a press conference, a one-person picket of City Hall, a regular Wednesday sit-in protest at the University headquarters, and a slowdown of cleaning services. The chief Union negotiator took to tearing up the University’s counter-proposal at the bargaining table, and throwing his hot coffee at the team leader in charge of general affairs for being late to one of the collective bargaining sessions.
In November, after investigation, the Labor Office found there to be no evidence of unfair labor practice by the University declaring the two meeting minutes void, and threw out the Labor Union’s complaint. After this, the Labor Union demanded that there be no discrimination between the university labor unions, and that the University should allow this Labor Union’s activities as it allowed other unions their activities. The University accepted some of the Labor Union’s demands, and both parties managed to reach agreement on 20 items, including union activities.
In February 2014, major disputes moved on to job security, protection of union activities, and allowance of paid time off for one full-time union officer. In terms of job security, the Labor Union demanded extension of the retirement age to 70 (instead of the current 65 years of age), in light of over 20 union members expecting to have to retire at the end of the year if this was not done. When the University rejected this demand, the Labor Union began taking action on February 29, 2014, hanging up approximately 30 banners around the campus, and setting up a tent at a building near the main gate to engage in a sit-in strike.
By April 1, 2014, the number of union members had dropped to just half of the total janitorial staff. In this worsening situation, the Labor Union had to withdraw its demand for extension of the retirement age to 70, and instead accepted that the University would work to protect job security. As the Labor Union could not perform union activities for a long time without a collective agreement, it seems to have decided that the next best alternative was to accept realistic measures. The Labor Union then suggested to the University that a working level negotiating team be formed to draw up a collective agreement as soon as possible, which the University accepted. This working-level team consisted of three members from the Labor Union and three University representatives. The working level negotiating teams reached agreement on all remaining items and finalized the collective agreement.
2. Rejection of Meeting Minutes & Unfair Labor Practice
When a labor union was established for the janitorial workers and demanded a collective agreement, the University appointed the staff member in charge of cleaning services as its collective bargaining representative. This particular staff member had no experience negotiating with labor unions before, and as the Labor Union repeatedly asked him to sign the meeting minutes, he did so simply to confirm that he had negotiated with the Labor Union. When this labor attorney, in preparation for collective bargaining, reviewed the contents of the signed meeting minutes, there were many articles that the University must not accept in any situation.
Some examples: “Anyone engaging in unfair labor practice as defined in Article 81 of the Trade Union Act shall be subject to disciplinary action.” “The Disciplinary Action Committee shall consist of 4 representatives from the Labor Union and 4 from the University. Half or more of the Disciplinary Action Committee shall be present, and consent from a majority of those present is required before disciplinary action can be taken.” The University also disagreed with such requirements as it needing approval from the Labor Union when handling many different personnel issues.
For these reasons, the University could not accept the meeting minutes. In addition to filing a complaint against all negotiating team members of the University including the University president for unfair labor practice, the Labor Union also demanded the replacement of this labor attorney as University negotiating team representative.
The Labor Union delayed collective bargaining until the Labor Office determined there was insufficient evidence of unfair labor practice by the University, and dismissed the case on November 27, 2013.
3. Issue Related to Extension of Retirement Age
When the janitorial workers were employed by the outsourcing company, there were no regulations regarding retirement age, but upon direct hiring by the University in March 2013, the University’s retirement age regulations became applicable. Their wages also increased considerably because they received the service fees normally paid to the outsourcing company, and other working conditions like welfare benefits improved as well. However, as the retirement age had recently been set at 65 (although the University allowed application for two years’ delay in mandatory retirement), 22 of the approximately 60 janitorial staff were due to retire at the end of 2014 in accordance with retirement regulations. The Labor Union demanded extension of the retirement age to 70, but as the University received a subsidy for janitors’ wages from the Seoul Metropolitan Government, this was impossible without the city government changing its policy. The Labor Union had to accept the fact that the University could not agree to any extension of the retirement age without the consent of the city government, and on April 1, 2014, withdrew this demand, accepting that the University would seek to provide job security.
4. Articles Related to Personnel & Managerial Rights
Articles related to personnel and managerial rights refer to an employer’s authority to make decisions affecting personnel, such as determining regulations on working hours, workplace, work assignments, and disciplinary action, etc. It would be an infringement of its personnel and managerial rights if a company were to be required through inclusion in the collective agreement such conditions as needing prior agreement from or advance consultation with the labor union, or having to seek the labor union’s opinion before making such decisions. When the Labor Union in question requested collective bargaining, many of the articles they presented infringed on these employer rights. However, at the end of the day, many of these demands were moderated.